The new technique of Performance reviews


PR is different in different companies and the aim is to align employees to the goals of the company. But all said and done PR can create mixed emotions in employees and many feel stressful to know the shortcomings.

Performance reviews thru ratings also have shortcomings because of the bias in the perceptions it carries and it is imperfect science.

So in many ways Performance reviews are having challenges that will not bring the best intentions of the management nor satisfies employees.

I felt this whole exercise needs to be redefined in different ways. The following are my thoughts on this.  Please do not hesitate to add your feedback or comments.

This exercise should be preferably done by HR or Admin teams.

  • For the present financial year, HR with help from sales, marketing, and management teams should prepare a chart. That should contain details of required skills, competencies, overall revenue targets, expected sales, expected new skills, competencies needed etc. in the form a visual representation. This competencies/skills can be categorized on employee designations if needed and corresponding revenue targets should be matched.
  • HR should then make another matching visual representation of Skills, competencies and experiences of each employee and distribute the revenue targets across them. This can be done in the form of potential revenue generation capabilities and expected competencies in the form of what could be realized if a new skill is acquired. A sample for an employee by name Bob is as follows

PR

  • By categorizing the required competencies of each area and matching the same with specific employees skills will throw open the gaps that still need to be fulfilled by Bob.
  • Revenue targets that matches the above employee’s skills, competencies, experiences should be matched to each employee and discounted.
  • Now it becomes clear that there will be gaps due to forecasted sales in areas that need new competencies, or deficiencies in certain areas for people whose role needs that skill or competency or experience.
  • That should be made visible to employee and employer in a centralized location and accessible to everyone. As the employee meets the revenue targets or skills targets in the form of deliveries in the new skills area, data values of the above graphs should be adjusted during the year. That will instantly provide information to both employee and employer about the performance of every one.
  • Same exercise should be repeated for any other target areas such as employee’s growth, special contributions etc. as needed by the company.

There are several advantages with the above method. It makes employees to check their improvements as and when they want and becomes a major morale booster when they see the graph’s real time changes. It helps management to take corrective action and help employees as needed. PR exercise becomes much easier, seamless and highly visible.

Ultimately every PR aim is to achieve high productivity, keep employees happy, equip them with skills that are needed, help them to grow along with the organization, pay well and at the same time make sure the company’s target goals are achieved.

What helps firms to become successful in reaching their goals is by documenting major risks,  issues, potential problems, Known resolutions, ways of mitigating issues (example https://en.wikipedia.org/wiki/Andon_(manufacturing) )  and helping employees to have access to the knowledge database so they won’t repeat the mistakes.

Your thoughts please. ..

 

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PAY ATTENTION –My story


Let me tell you how I chanced upon entering the exciting field of software. One day I was walking on the street and overheard a conversation by two persons just walking ahead of me. They were discussing about a free Computer software training program that is conducted at ECIL (electronic corporation of India Ltd Hyderabad, India) at their software unit. I was then looking for jobs and felt I should use my free time to learn something instead of just staying at home and wasting my time. So I approached my neighbor who happened to be one of the managers in the software division and he was kind enough to get me a entry into ECIL training’s. That is one event that turned my life forever. What I did was I just paid attention to a opportunity (conversation of the two gentlemen on the road). Opportunities can come as surprise from any source but you need to PAY ATTENTION.

While I was learning COBOL(common business oriented language a software language) at ECIL somebody mentioned that there are software programmer jobs at NFC(Nuclear fuel complex A Govt. Of India enterprise) that was nearby and I happened to apply and was able to get a job as scientific assistant (software). This is the second chance in my life. What you learn from this?   Listen carefully to others suggestions and grab the opportunity.

Then I paid attention to my work and improved my soft skills and other organizational skills and got promoted rapidly to become a scientific officer and this was possible because of sheer hard work ,  curiosity to learn on the job  and encouragement I received from my boss and many of my colleagues. What you can learn is that hard and smart work will always be recognized at some point of time. So pay attention to do your job well.

I have the habit of staying productive everyday by trying to do something new or learn something new. So I decided to spend my evenings after coming back from office at reading news papers to improve my General knowledge and being in software field I kept up to date on what’s going on in technology world. Even now I keep myself busy trying to catch up with the rapid changes that are happening in world  and it’s influence on everything we do on daily basis.

One day while I was reading newspapers I came across job opportunities in USA and I applied to a position based on my experience and interviewed by American company and the phone interview was in the midnight (Day time in US and night time in India). My constant reading of news papers  gave command on  English and experience in good communication skills due to , giving  tuition  in the evening to students  and day time job helped me get a job at the American company. So I resigned my job at NFC and flew to USA for a new and very exciting and great opportunity of my life time.  Many of my friends and family members discouraged me since i settled well in NFC as Scientific officer and will get more promotions and pension when i retire,  but I took the US offer boldly and today I am so happy that I took that bold step to leave a comfortable Government job and become much better professionally and personally. So what you learn from this?  Success comes to those who have guts to take the risk and work hard to reach higher goals

In this world of multi-tasking, watching movies, chatting,  voice mail, Internet browsing, email, text messages, instant messaging, Skype, Twitter, Facebook, LinkedIn, Cable TV, 24-News stations, streaming music, video on demand, billboards, advertisements,   iPhone’s, web sites, Xbox, PlayStation and mobile games, it is easy to get so caught up in all the these things that we lose focus and unfortunately, possibly aren’t paying attention when an opportunity presents itself.  So please do pay attention and always look for opportunities.

I believe that  dedication, focus, listening, reading  paying attention to minute details, hard work will lead to opportunities.

Perseverance, endurance, facing the odds with guts , support and encouragement from your well wishers are stepping stones to  succeed.

It is not a cake walk reaching great heights in life so you need to have dedication, focus and mental strength to fight against all odds and that needs you to have good health and peaceful mind.  Stay healthy with “better life with best practices”.

So don’t forget to PAY ATTENTION and  stay focused. Good luck and hope my real life story helps you feel inspired.